Patricia Kerekes, and her husband Todd, cut their vacation short after she was diagnosed with terminal cancer.
Todd told Radio New Zealand he was charged $8,000 to change their flight to an earlier one.
Air New Zealand refunded him and apologized, saying its compassionate care policy wasn't followed.
American tourists Todd and Patricia Kerekes cut their vacation short after Patricia was diagnosed with terminal gallbladder cancer, according to Radio New Zealand.
Todd told the radio station they booked return tickets in business class from New York to Auckland, which cost nearly $23,000.
Persons:
Patricia Kerekes, Todd, wasn't, —, Patricia, RNZ, RNZ's, Alisha Armstrong, Armstrong, Kerekes
Organizations:
Radio New Zealand, Air New Zealand, Service, New Zealand, Air New, Business
Locations:
Zealand, New York, Auckland, New, Air New Zealand